Using Virtual Telephones
Virtual Telephones
Virtual telephones are useful in a hot desk environment. You can have a set of physical telephones, one on each desk. Their telephone lines can have very simple settings and a restrictive class of service to prevent them from calling billable destinations. Then each person who uses the hot desk environment can have a virtual telephone line with all their settings, speed dials, and class of service.
When a person walks up to a desk, they log in their virtual telephone on top of the physical telephone. At that point, any calls to their virtual telephone will make the physical telephone ring. When calls are made out from the physical telephone, they are made with the settings of the person’s virtual telephone line. When the person leaves, they log out and the physical telephone reverts to its own settings.
Multiple virtual telephones can be logged on the same physical telephone. In this case, calls for any of the virtual telephones will make the physical telephone ring. Calls made from the physical telephone will have the settings of the last virtual telephone to log in. If that virtual phone logs out the settings revert to the physical telephone’s, even though other virtual telephones remain logged in. Re-logging in on one of the other virtual telephones will make its settings take effect.
Virtual Phone Example:
1) Press *17 for Virtual Phone Logon.
2) Press your telephone line account #: (a 7 digit number that starts with the last 4 digits of your published phone # and ends with your 3 digit extension, then press the ‘#’ sign.
3) Press your Virtual telephone Pin # (get this from your administrator).
You are now logged in.
To log out: press *17, then enter your telephone account #.