Langineers

PHONE SYSTEMS

Toll-free phone number:
We can provide vanity toll free numbers that are marketable and easy to remember.


Additional DID phone numbers DID (Direct Inward Dial):

Phone numbers are available throughout the contiguous U.S. allowing for a company to have phone numbers from different cities enjoying an immediate local presence in each city they choose.

Hosted PBX Services (fully managed business telephone system):
Dial-by-name directory, a fully functional voice mail system, and can be permanently forwarded to a mobile phone, or any 10-digit phone number in the US or Canada. The ability to be a member of any professional call queue, as well as allow for a manager to listen in & coach active calls. View call logs & call statistics on any agent seats as well as the ability to listen in & coach any agent seat’s live calls. The manager seat also has access to professional call queue statistics to view the daily activity of any call queue.

Shared multi-user voice mailbox:
A voice mail box that is not associated with any seats. Instead it has its own extension that can be accessed by anyone in the company who is granted access. The multi-user mailbox can also automatically forward its messages to the voice mail box of any user who is on the broadcast list of the multi-user mail box; thus, avoiding the need for users to constantly be checking 2 mail boxes.

Call queue:
Allows for the creation of a call queue which is a system that allows incoming callers to hold for the next available representative for a period of time that is predetermined by the customer. While on hold, callers can hear their position in line, the maximum wait time, a custom music or message on hold that is specific to the call queue they are holding in, and the ability to press 9 to exit the queue and leave a voice mail message. It is required that any users who will be receiving calls through the queue be an agent seat, or higher.

Standard Managed PBX Features:
Optional Features: