Langineers offers excellent customer service. We had them come out to set up our new telephone system in the office which allows us to make local and international calls. The service was fantastic and conducted in a professional and timely manner. Langineers has continued to help us during the pandemic by modifying our calling services as needed to allow us to continue our day to day operations. A big THANK YOU to Lonnie, David & Albert as well as the rest of the Langineers team. Definitely recommend!
Langineers has excellent customer support and a completely customizable phone system. When COVID first shut down all of the businesses we were worried about missing our phone calls. We were able to quickly upgrade our existing phone system virtually so we could use the available app on our phones, or website on our computers while we worked from home. The new system allowed us to mimic the set up of our old system, including the IVR, hold queue, call forwarding after/ simultaneous ringing withe our desk phones (which is great for our Estimators who work both in the office and out on the field), and so much more. Lonnie, Albert and the team are very responsive to my many email requests. They also have live support if you want to call in with little to no wait time, which is always a big plus these days in my opinion! These guys have been great and I highly suggest giving them a chance to assist with your business needs.
LANgineers, so far, is the best thing that ever happened in our communication system. They were able to help us meet our needs since shelter in place, we are all working from home. All the staff are very nice, professional, and very knowledgeable, from Grace to Lonnie to Albert, they are all 5stars. Thank you LANgineers.
Good company to work with.
LANgineers are a great company to work with. They are competent, responsive and always able to resolve all our networking problems in the shortest possible time. They always pick up the phone and deal with all my technical issues in an easy and friendly manner. Customer service at its best.
I would higly recommend LANgineers to anyone looking for a one-stop solution on communication and networking in the San Francisco Bay Area.
I had a great experience with this company. I explained exactly what I wanted in the sense of how I expected my business network to operate and the engineer delivered exactly what I asked for. I would definitely recommend them to anyone that needs this kind of service.
Great team work – all in good communication with each other and that reflects in their work with the customers. They have always been clear in what technology is available and how they can assist. When questions have come up, they are available to answer and very helpful. They’ve never made me or my staff feel like they are asking a dumb questions, as happens sometimes with technical companies. Have enjoyed working with them – and having them support our business for the last 3 years.
The LANgineer Team was professional, courteous, very knowledgeable and a pleasure to work with. They are a quick phone call away and all questions or concerns are addressed immediately. Lonnie took the initiative to offer additional services that ended up being a benefit to our company’s work flow. We highly recommend them.
Always professional, they listen before deciding they know what an issue is and get whatever you are calling in about handle accurately and quickly.
LANgineers… what can I say? You are thorough, patient and committed to resolving issues. Thank you for getting my phone issue fixed! I can now take calls and make money!! Thank you!
LANgineers has always provided our non-profit hospice excellent technical support – usually within minutes. Thank you! Greg Christian, Administration and Facilities Manager, Maitri Compassionate Care
Langineers has been a great help over the years dealing with the dynamics of our changing employee roster. They’ve helped us through some tricky set ups and accommodated our every need through the process. My company has gone through many changes in 27 years of being in business and Langineers has helped us go from a large office down to a small crew. Excellent service and support. I recommend them highly.
I have no idea why this company doesn’t have all 5 stars!!! They have the most responsive customer service of any of our service providers. They respond to email/text and phone calls at all hours and show up in person whenever necessary. Lonnie helps develop the most creative solutions to communication issues, often suggesting ideas I didn’t know existed. The technical support staff is extremely competent and professional, and have insatiable patience in dealing with some of us less-techy folk. I have nothing but enthusiastic praise for this whole operation. I am so grateful we have them on our growing team! THANKS LANGINEERS!!!!